Hosted Website Terms, Privacy & Cookie Policy

This page provides standard legal information for websites hosted and managed by Syntax Link Limited on behalf of our clients (“the website owner”).
By using a client website that links to this page, you agree to comply with and be bound by these Terms of Use, Privacy Policy, and Cookie Policy. If you do not agree with these Terms, please stop using the client’s website immediately. It applies only to websites that are hosted or managed by Syntax Link Limited. This document does not apply to Syntax Link’s own websites or online services. This page is offered “as is” and without warranty. Syntax Link Limited accepts no responsibility for errors, omissions, or compliance issues arising from how it is used or displayed. The content of this page may not be copied, altered, or republished by any third party. Syntax Link Limited does not control, take responsibility or is responsible for any data collected or processed for websites that are not part of its hosting or management service and must not rely on this document, link to it or present it as their own.

1. Website Terms of Use

Website Content

All content on a client’s website, including text, graphics, images, logos, and layout, is owned by the website owner or used under licence. You may view and print pages for personal use only. You must not copy, reproduce, distribute, or use any material for commercial purposes without written permission from the website owner.

AI and Automated Data Use

You must not use any part of a client website or its content for training artificial-intelligence systems, data mining, scraping, automated extraction, or the creation of derivative works. Unauthorised use of automated tools, bots, or scripts to access or copy information is strictly prohibited.

Acceptable Use

You may only use a client website for lawful purposes. You must not:

  • use it in any way that is unlawful, fraudulent, or harmful

  • transmit or upload harmful or defamatory material

  • introduce malware or attempt unauthorised access

  • interfere with normal operation or other users

External Links

Client websites may include links to other websites for convenience or reference. The website owner is not responsible for the content, accuracy, or security of external websites. Visiting external sites is at your own risk.

Availability and Accuracy

The website owner makes reasonable efforts to keep their website available and up to date but does not guarantee uninterrupted access, security, or accuracy. Information provided is for general purposes only and may change without notice. Nothing on a client website constitutes professional advice.

Limitation of Liability

The website owner shall not be liable for any loss or damage arising from the use of, or inability to use, their website. This includes indirect or consequential loss such as data loss, loss of business, or loss of profits. Nothing in these Terms limits liability where it cannot be limited by law, including for fraud or personal injury caused by negligence.

Contact

If you have questions about a client website or its content, please use the contact information provided on that website to reach the site owner.

Governing Law

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.

2. Privacy Policy

For websites hosted or managed by Syntax Link Limited, the website owner acts as the data controller. Syntax Link Limited acts as a data processor, handling data only as necessary to provide hosting and technical services in accordance with the website owner’s instructions.

Information We May Collect

Depending on configuration, the following information may be collected through client websites:

  • Information you provide through contact forms, enquiries, or account pages

  • Technical information such as IP address, browser type, device details, and pages visited

  • Cookie and usage data for analytics and security

How Information Is Used

Information submitted through a client website may be used:

  • by the website owner to respond to enquiries or provide requested information

  • by Syntax Link Limited to operate, secure, and maintain the hosting service

  • for analytics purposes, to monitor site performance and prevent abuse

Where Information Is Stored

Personal data collected through client websites is stored securely within the United Kingdom. Where data is transmitted to or through third-party systems (for example, email or form delivery services), it is processed under those providers’ privacy policies.

Data Sharing

The website owner will not sell or rent personal data. Personal data may be shared with trusted service providers, such as email, hosting, or analytics platforms, only to operate and maintain the website’s functionality. Syntax Link Limited may process such data on behalf of the website owner as part of providing technical and hosting services but does not use it for any other purpose.

Data Retention

Personal data is retained only as long as necessary to provide the requested service, meet legal obligations, or support website functionality. Clients may request deletion of stored data at any time.

Your Rights

Under UK data-protection law, you have the right to:

  • request a copy of your personal data

  • request correction or deletion of your data

  • object to or restrict processing of your data

To exercise these rights, please contact the website owner using the contact details shown on their website.

Security

Syntax Link Limited uses secure UK-based servers, encryption, and access controls to protect data collected through hosted websites. While reasonable steps are taken to protect information, no system is completely secure.

3. Cookie Policy

Use of Cookies

Client websites may use cookies, small text files stored on your device to improve functionality and performance. Cookies may be used for:

  • remembering preferences or session information

  • analysing website usage through analytics tools

  • enhancing website security or accessibility

Types of Cookies

  • Essential cookies – required for the website to function properly (e.g. login or session cookies)

  • Analytics cookies – used to measure traffic and usage patterns

  • Preference cookies – used to remember settings such as language or consent choices

Managing Cookies

Most browsers allow you to control or delete cookies through their settings. If you disable cookies, some features may not work as intended.
For more information, visit https://www.aboutcookies.org.

4. Updates to This Page

Syntax Link Limited may update this page from time to time to reflect legal, technical, or service changes.
The latest version of this document is always available at https://syntaxlink.co.uk/hosted-website-terms/ or may be accessed via the link provided on the client’s site.
The version published on syntaxlink.co.uk is the only authoritative copy.